General Services

Counseling Services * Emergency Assistance * Housing Assistance * Food Programs * Health Services *

Legal Aid Services * Food Stamps, Medicaid and Cash Assistance  


General Services provides services to adults, ages 18 to 59. Social Workers are available to offer such services as: information and referral, case management, supportive counseling, job assistance, emergency food, utility payments, rent and mortgage assistance, health services and outreach.

Individuals who request assistance through General Services are required to participate in an intake and assessment process, and must show proof of identity, proof of address, income verification, proof of citizenship or legal residency status and any other documentation that will show proof for the services requested.

Services are free. For additional information or appointments call (954) 457-1460. The Hepburn Center is open Monday through Friday from 8:00 am to 5:30 pm.

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The City employs Social Workers to provide counseling and case management services to assist individuals and/or families who are experiencing problems, financial hardships, crisis, loss of income or an unexpected situation that may affect their quality of life. For additional information or appointments call (954) 457-1460.

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The City provides financial assistance to address emergency or temporary situations for residents in the City of Hallandale Beach who meet the criteria. Financial assistance is provided for utility payments, rent, mortgage, food, transportation and medical related expenses. For additional information or appointments call (954) 457-1460.

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The Human Services Department provides housing and financial counseling to assist individuals and families in the acquisition of a home or rental property. Referrals are made to government housing authorities, rental assistant programs and homeless shelters. For additional information or appointments call (954) 457-1460.

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The Department facilitates health screenings, health fairs and community forums at the Hepburn Center on a regular basis. Memorial Healthcare System, Broward County Health Department, Nova Southeastern University, Mount Sinai Hospital, Aventura Hospital, Care Resource, and other health service providers collaborate with the City to ensure that comprehensive services are available to community residents. Most of these services are provided free and a concerted effort is made to reach individuals who are uninsured.

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The Department of Human Services has a partnership agreement with Broward County Legal Aid to provide free legal services to residents. Legal Aid requires individuals to meet certain eligibility guidelines in order to receive services. Services are currently being provided virtually.  For more information, please call the Human Services Department at (954) 457-1460.

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ACCESS Florida is a service the City provides in partnership with the Department of Children and Families. You can apply on-line for food stamps, cash assistance and Medicaid. If you need to use a computer, one is available for you at the Hepburn Center. If required, a Social Worker is always available to assist Hallandale Beach residents with DCF Services. For additional information or appointments call (954) 457-1460.

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The Human Services Department offers two Food Distribution programs that provide temporary assistance to residents of Hallandale Beach. Food Pantry - The Hepburn Center houses a food pantry consisting of canned items, staple foods and meats available to those in need. The pantry is open Monday through Friday, but you must see a Social Worker before receiving any food. Individuals are interviewed to ensure they meet eligibility requirements. The Center accepts donations from individuals, groups/organizations, and businesses. USDA Monthly Food Distribution Program - This is a Federal entitlement program that provides food items to individuals and families the first Wednesday of each month from 8:00 am – 12:00 pm at the Hepburn Center. You must pre-qualify through an interview process and be registered for the service. For additional information or appointments call (954) 457-1460.
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