Is there a charge for late payment?
A late charge of 10% is added to accounts not paid within twenty days of the billing date. This penalty will be applied to the following month’s bill.

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1. What is a base charge?
2. How often are utility bills issued?
3. When is my bill due?
4. Is there a charge for late payment?
5. Does the City send late notices?
6. When is water service subject to termination?
7. How can payments be made?
8. Is there a tampering charge?
9. How can I finalize my account or make changes?
10. How can I change the mailing address?
11. What happens if my check is returned?
12. When do I get my deposit back?
13. How do I sign up for automatic bank drafting?